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1. What products do you offer?
We offer a wide range of craft and crystal items, including hot-fix crystals (Swarovski, Chuakari, budget-friendly), ceramic pearls, crystal applicators, meshwork tools, batik fabrics, purse frames, bead strands, and kits for crafting and home décor.
2. What payment methods do you accept?
We accept various secure payment options, including:
Credit/debit cards (Visa, MasterCard),
PayPal,
UPI and net banking.
3. Can I return or exchange an order?
No we didn’t accept return we only accept return when the delivered product was broken or missing, Please make ka product opening video when you received the Parcel.
4. Do you offer Cash on Delivery (COD)?
No, we do not offer Cash on Delivery (COD) at the moment.
We currently accept only prepaid payments through secure online methods like:
UPI
Credit/Debit Cards
Net Banking
Wallets
This helps us process your order faster and ensures a smooth and hassle-free delivery experience.
If you face any issues during payment, feel free to contact our support team—we’re happy to help!
5. What are your shipping timelines?
For orders within India:
We ship all domestic orders within 7 to 10 working days after order confirmation.
For international orders:
Shipping typically takes 15 to 20 working days, depending on the destination and customs process.
Once your order is shipped, you will receive a tracking number via email or SMS so you can follow your package’s journey.
If you need help with tracking or have urgent delivery requirements, please reach out to our support team.
6. How can I stay updated on new products?
Subscribe to our newsletter and follow us on social media. You’ll stay updated on new launches, offers, and exclusive drops.
